MessyChat AI in one sentence
MessyChat is an AI assistant that answers your business's WhatsApp and Instagram messages for you, trained on your own services, prices and hours, so customers get a correct reply straight away, day or night.
Who it's for
MessyChat is built for small service businesses whose customers message them directly: hair and nail salons, barbers, spas, gyms, boutiques, cake shops, cleaners, photographers, tailors, restaurants and more. Typically it's a business run by one or two people who are too busy serving customers in person to keep up with their DMs.
How it works
- Sign up and tell MessyChat about your business: what you offer, your prices, opening hours, location, and anything customers often ask.
- Connect your WhatsApp Business number and your Instagram professional account using Meta's official sign-in. No codes or technical setup to copy and paste.
- From then on, every incoming message is read and answered by the AI in seconds, using your details.
- Every conversation appears in one dashboard inbox, sorted into Booking, Enquiry and Complaint.
What it handles for you
- Price, availability, location and opening-hours questions, answered correctly from your own information.
- Booking requests, captured and listed in your Bookings page.
- Complaints, recognised, answered calmly, and flagged to you by email straight away.
- Photos, voice notes and documents customers send, stored in the conversation so nothing gets lost.
You can always take over
MessyChat never locks you out of your own conversations. The moment you start typing a reply yourself, auto-reply switches off so the AI doesn't answer over you, and you can turn it back on at any time from Settings.
Pricing
| Plan | Price | Best for |
|---|---|---|
| Starter | $24/month | One channel, WhatsApp or Instagram |
| Growth | $49/month | WhatsApp and Instagram together, up to 5,000 AI conversations a month |
| Pro | $99/month | Unlimited AI conversations, multiple staff or locations |
Businesses in Nigeria see pricing in Naira. Every plan starts with a 7-day free trial, and no card is required to sign up.
Get started
You can be set up in a few minutes at messychat.com. Connect a channel, send yourself a test message, and watch MessyChat AI reply the way your business would.
Frequently asked questions
What is MessyChat?
MessyChat is an AI assistant for small businesses that automatically answers WhatsApp and Instagram messages using the business's own services, prices and hours, and sorts every conversation into bookings, enquiries and complaints.
How much does MessyChat cost?
Plans are $24/month (Starter), $49/month (Growth) and $99/month (Pro). Businesses in Nigeria see pricing in Naira. Every plan starts with a 7-day free trial, no card required.
Does MessyChat work with WhatsApp and Instagram?
Yes. MessyChat connects to a WhatsApp Business number and an Instagram professional account through Meta's official sign-in, and shows both in one inbox.
Can I reply to customers myself?
Yes. You can reply from the MessyChat inbox at any time. When you start typing, auto-reply switches off so the AI does not answer over you, and you can turn it back on in Settings.